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Home医源资料库在线期刊中风学杂志2005年第36卷第11期

A Review of the Evidence for Problem Solving

来源:中风学杂志
摘要:Conclusions—Evidencefromthereviewsuggestsaneedtoadditionallystudythelinkbetweentheoreticalconceptsofeffectiveproblemsolvingandoutcomesusingstandardizedmeasuresandtoexaminealsotheprocessesinvolvedinimplementingtheinterventionusingmultimethoddesigns,including......

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    the Nethersole School of Nursing (M.H.L.L., D.R.T.), The Chinese University of Hong Kong, Hong Kong, People’s Republic of China
    Nursing Research Unit (F.M.R.), King’s College, University of London, London, United Kingdom.

    Abstract

    Background and Purpose— Teaching effective problem-solving skills to family caregivers of patients with chronic disease has been shown to be useful for promoting physical and psychosocial well-being. However, the use and effectiveness of problem solving for supporting caregivers in stroke care has not been reviewed. This article aims to identify and review studies that have examined the effectiveness of teaching problem solving skills to caregivers in stroke care, highlight gaps in the evidence base, and recommend avenues for additional research.

    Methods— A structured review of literature identified from nursing, medicine, and psychology databases from 1970 to 2004 was conducted. Eleven articles reporting the development or evaluation of effective problem-solving interventions for caregivers of patients with stroke were critically appraised using recognized quality criteria.

    Results— The results of this review show that the strength of evidence for problem-solving interventions for caregivers of stroke patients is limited. Because some studies used small samples and varied methods and interventions, making a comparison was difficult. Caregivers’ problem-solving abilities were rarely measured, and the theoretical concepts and framework underpinning most studies were unclear.

    Conclusions— Evidence from the review suggests a need to additionally study the link between theoretical concepts of effective problem solving and outcomes using standardized measures and to examine also the processes involved in implementing the intervention using multimethod designs, including both quantitative and qualitative approaches.

    Key Words: caregivers  problem solving  stroke

    Introduction

    It is estimated that >50 million people provide care for a chronically ill or disabled person yearly in the United States.1 Stroke is a common disabling disease requiring the involvement of family caregivers’ for patients’ successful rehabilitation.2 However, caring for stroke patients can be a stressful task with caregivers reporting a considerable burden for several years after the initial event.3,4 Many encounter a variety of problems including financial difficulties,2,5 social isolation,2,5 lack of information,6–8 and poor physical and mental health.9–11 Teaching family caregivers to cope with these problems and to relieve their own stress is essential, and there is some evidence that their well-being affects the health and recovery of stroke patients.11–13

    Problem solving emphasizes the use of a systematic approach toward problems and breaking down problems into smaller ones so that they can be solved in a more manageable way.14 Teaching such skills has been widely used in treating clinical conditions, such as depression, phobias, anxiety, and addiction.15–17 There is evidence supporting its use in reducing anxiety and depression and promoting the well-being of family caregivers of those with chronic illness, such as depression, dementia, cancer, and spinal cord injuries.18–23 Nevertheless, its use in stroke care has not been reviewed, although teaching family caregivers effective problem solving has been apparent since the late 1980s.24 Furthermore, there is little understanding of family caregivers’ problem-solving abilities, the theoretical concepts and frameworks underpinning problem solving, and its effect on caregivers. This article, therefore, aims to identify and describe studies examining the effectiveness of teaching problem solving skills to caregivers in stroke care, to identify any gaps, and to recommend avenues for additional research.

    Methods

    Search Strategy and Selection Criteria

    A literature search from 1970 to 2004 was carried out using the Medline, Cumulative Index to Nursing and Allied Health Literature, PsychLit, and Cochrane databases. The terms used in the search included family caregivers, carers, families, problem solving, problem solving skills, training, education, support, stroke, and cerebro-vascular accident. Reference lists of all of the retrieved articles were also searched. Inclusion criteria covered studies that either examined the problem-solving skills of family caregivers in stroke care or evaluated educational interventions for family caregivers’ problem-solving skills in stroke care. Exclusion criteria included teaching of effective problem solving given to stroke patients only and non-English language articles. However, this search strategy selected may have had the potential to exclude other relevant unpublished studies or gray literature.

    Data Extraction

    The first author conducted the literature search, identified and retrieved relevant articles, and extracted data. Assessments of the quality of studies were undertaken by the first author independently, using a structured approach by adopting the quality criteria used in systematic review methodology.25,26 Decisions were reviewed in a process of critical scrutiny with the other authors. Disagreement was resolved by discussion. Appendix I and II show the items included in the literature review.

    Results

    Study Design and Focus

    The initial search yielded 34 articles, although only 11 studies were found to meet the inclusion criteria (Table 1). Of the 11 studies, 6 were randomized controlled trials (RCTs) that implemented and evaluated teaching caregivers effective problem-solving skills.24,27–31 Two were qualitative studies that explored the process of goal setting and the views about this from the perspectives of stroke patients, caregivers, and nurses.32,33 Three were nonintervention studies, including a case study that described and illustrated the development of a problem-defined system to help family caregivers cope with their daily problems.34 A correlational study that examined the relationship between caregivers’ problem-solving abilities and their physical and psychological well-being was identified.35 Another study described the framework and concepts supporting the use of a social problem-solving telephone partnership project in the United States.36

    The sample size of caregivers in the RCTs ranged from 30 to 212,28,30 with a mean of 149 and a drop-out rate of 15% to 18%.24,27,30 The sample size for the correlational study was 40,35 whereas the qualitative studies interviewed 30 stroke patients and 15 caregivers,32 as well as 5 nurses who delivered problem-solving interventions.33

    Findings From the RCTs

    Four studies were carried in the United States, 1 in the Netherlands, and 1 in the United Kingdom.

    Stroke Patient Characteristics

    All of the studies described the ages of stroke patients, but not all reported detailed characteristics. The majority of stroke patients were men (61 to 94 years of age). One study recruited only patients after their first stroke,27 and their functional disability varied from mild to severe.

    Stroke Caregiver Characteristics

    Four RCTs reported the mean age (48 to 64 years of age) and demographic characteristics of caregivers.24,28–30 Caregivers were usually younger than the stroke patients. Most caregivers were female looking after a male stroke patient (Table 1). In 3 of the trials, the average years of formal education received by the majority of family caregivers was 8.24,28,29 The length of caring and ethnicity was seldom reported.

    Types of Effective Problem-Solving Skills

    Teaching caregivers effective problem-solving skills was highlighted in all of the interventional studies. Several problem-solving strategies were examined and evaluated, including the use of positive problem orientation (refers to having a positive perception toward the problem),28,29 confronting or facing the problem,30 analyzing the problem and undertaking possible solutions,27–30 and goal setting.27–29,31 Different types of problem-solving skills used in the RCTs are indicated in Table 2.

    Concepts of Effective Problem Solving

    Three studies described the concepts of effective problem solving underpinning their work. The stress and coping theory of Lazarus and Folkman37 was frequently used.28–30 These authors believe that enhancing a positive appraisal of the problem is essential to help caregivers cope better. Three other studies briefly mentioned using the cognitive behavioral and counseling models.24,27,31 Only the work of Grant et al28,29 provided a definition for social problem solving, which refers to the attempt of an individual to identify and effectively cope with and solve daily problems. Table 3 shows the theoretical concepts and outcome measures used in the RCTs.

    Training and Teaching

    The RCTs of teaching and supervision of caregivers using problem-solving skills were delivered by different types of healthcare professionals (Table 4). The qualification for this intervention among the trainers varied, and 3 studies failed to report details of healthcare professional training.24,28,29 Continued coaching by healthcare professionals during the interventions was mentioned in only 1 study,31 whereas keeping a diary or log book of the patients’ and stroke caregivers’ progress was reported in 2 studies.27,30

    Delivery and Intensity of the Intervention

    The problem-solving interventions were mostly applied in the early poststroke period, although 1 study intervention was 3.5 years after the event.30 The duration of interventions ranged from 2 to 12 months.27,30 The mode of implementation varied encompassing class training,24 home visits,27–31 or telephone contact.28,29 On average, each home visit lasted 1 to 2 hours. Most of the teaching was given to the stroke patients and their caregivers in their home on an individual basis by healthcare professionals (Table 4).

    Outcome Measures

    Among the RCTs, only 1 measured the outcome effects on stroke patients rather than family caregivers. This was done despite teaching problem-solving skills to both the stroke patients and their caregivers.31 The domains of interest were diverse, and a variety of instruments were used to measure outcomes for family caregivers, including their cognitive, physical, and psychosocial well-being (Table 1). Cognitive aspects measured included caregiver problem-solving abilities,28,29 use of coping strategies,30 family functioning including family problem solving,24 and stroke knowledge.24 Physical aspects included perceived health status,28–30 and psychosocial aspects included caregiver assertiveness,30 burden,28,29 depression,28,29 preparedness,28,29 stress,27 satisfaction toward healthcare services,28,29 social support,30 social support satisfaction,28–30 and use of social services.24 As illustrated in Table 3, not all of the studies made explicit the link between the theoretical concepts underpinning the studies and the outcome measures adopted. Two studies did not measure caregiver outcome, either stress or psychological aspects.24,31 Only 3 studies that have highlighted the use of concepts, such as social problem solving, stress, and coping theory, measured caregiver problem-solving abilities, stress level, and coping strategies.28–30

    Regarding stroke outcome, the domains covered in the studies were broad, but the common focus was the impact on physical health. Psychosocial outcomes were varied and included stroke patient adjustment,24 depression,31 perceived health,27 social support received,30,31 sense of control,31 and social activity.27

    Timing of Data Collection

    All of the RCTs used a longitudinal design measuring both short- and long-term outcome effects of the problem-solving interventions from a few weeks to 12 months after stroke. Two studies measured changes on caregivers during the intervention and within 1 week after intervention,28,29 whereas 4 studies measured long-term effects on patients or caregivers 6 to 9 months after intervention.24,27,30,31

    Effects on Caregivers

    Problem-Solving Abilities

    Although teaching problem-solving skills was the main component in all of the trials, only 3 studies measured the impact on the level of skills and abilities among family caregivers.24,28,29 When compared with usual care, these studies identified significantly improved family problem solving, positive problem orientation, and knowledge about stroke care at 6 to 12 months after discharge.24

    Physical and Psychosocial Health and Stroke Patient Recovery

    Besides having a positive impact on the family caregivers’ problem-solving abilities, the teaching of positive problem orientation also yielded a significant reduction in depression, improvement of preparedness, vitality, and coping with the patients’ labile emotions.28,29 In general, most studies did not show any significant improvement in caregivers’ physical health, stress, or burden27,30 or functional recovery of stroke patients.27,31 Table 1 highlights the positive effects of the intervention on the caregivers.

    Effective Mode of Delivery: Telephone Versus Home Visits and Group Versus Individual Visits

    Of the 6 trials, 2 examined the delivery of teaching effective problem solving by comparing home visits with telephone contacts,28,29 and 1 examined a group program versus individual home visits.30 The results indicated that teaching of effective problem solving via telephone contacts was more effective than home visits.28,29 There was no significant difference in the outcomes of interventions using a group support program or individual home visits.30

    Findings From the Qualitative Studies

    Qualitative studies may illuminate and contextualize the process of teaching problem solving that cannot be easily achieved using experimental methods. The review identified 2 studies that had adopted a qualitative approach to explore the process and participant views of effective problem solving in stroke care. Although the findings cannot be generalized, it provides useful information on the views of both caregivers and nurses about the acceptability and relevance of the intervention. Using participants recruited in the study by Young and Forster,27 Dowswell et al32 selected and interviewed 30 stroke patients and 15 stroke caregivers to obtain their views about the role of the nurse teaching them effective problem-solving skills.32 Although the study did not explore caregiver views on using goal setting to target problem solving, the results suggest that both the patients and caregivers appreciated nurses as proactive, friendly, and encouraging.32 Another qualitative study explored the process of goal setting by interviewing 5 specialist nurses and reviewing the nursing records.33 In this study, identification of the caring problem, setting goals, and evaluating the goals and the limitation of goal setting were all investigated. The findings of the study showed that nurses usually identified caring problems by asking the patients and their caregivers general questions rather than using a standardized objective assessment.33 For the goal-setting process, all of the nurses stressed the use of a collaborative approach with the patients and their caregivers. Nevertheless, inconsistencies in goal setting were found among nurses, between nurses and caregivers, as well as between nurses and patients.33

    These studies shed light on unrealistic goal setting and help explain discrepancies between caregiver and patient perceptions of outcome; for example, in some cases where caregivers could identify that some goals were met, patients may have focused on what they could not yet do rather than what they had achieved.33 This supports the view that the goal-setting process is complex, and there is a need to develop clearer guidelines to help nurses and family caregivers to set realistic and achievable goals.

    Findings From the Nonintervention Studies

    Based on preliminary findings of previous work using social problem solving, Grant28 hypothesized in the article that caregivers who use social problem-solving skills can solve problems optimistically and have the essential skills to identify and define the problem, decide what needs to be done, list possible solutions, and, finally, evaluate them.36 This provides support for additional testing of the use of telephone social problem solving in their subsequent study.29 Glass et al34 described the development of a family-focused psychosocial intervention using a problem-defined system using case studies. The first published correlation study examining the relationships between caregiver social problem-solving abilities and their physical and psychosocial well-being in 20 blacks and 20 whites found that these abilities among caregivers were associated with their depression and general health status, but social support did not influence this relationship.35 This study suggested that the development of an intervention enhancing family caregiver problem-solving abilities may reduce their depression and promote better health.

    Discussion

    Limitation of Current Studies

    Although there were a limited number of studies identified that met the quality criteria, the majority focused on outcome evaluation of problem-solving interventions rather than process. Lack of clarity about the definition of problem solving was reflected in the plethora of terms used to describe various aspects of the process; for example, problem appraisal, problem identification, setting goals or needs to be met, generating alternatives, testing solutions, and evaluating outcomes.

    Previous studies have shown that family caregivers learned and used positive coping strategies themselves in caring for stroke patients.38 Those with a higher education had better problem-solving abilities, and their skills may improve over time.39 Therefore, it is important to recognize that problem solving needs to be understood as a dynamic and fluctuating process within the context of the caregiving relationship. Assessing caregiver problem-solving abilities before the intervention at baseline is, therefore, necessary to determine whether there is any significant improvement. Proper randomization reduces selection bias, because it is expected to determine comparability of treatment and control groups.25 However, as shown in this review, all 6 of the RCTs stated that there had been random allocation of subjects, within which 3 studies used block randomization,27,30,31 and none gave details of how this had been done. This raises concern about the comparability of subjects. Comparing baseline data about caregiver problem-solving abilities may give additional information about the comparability among participants.

    In addition, attempts to blind those measuring outcomes were only reported in 3 trials.27,29,30 Although loss of subjects was reported in most of the trials, intention-to-treat analysis was used in 2.27,30 The sample size in some of the trials was small,27,28 compromising their statistical power. This warrants caution in the interpretation of findings.

    Mastering effective problem-solving abilities in stroke care is a complex task, and training usually covered different components, including teaching concepts of effective problem solving, common problems in stroke care, and available community resources. It is, therefore, not surprising that the outcomes measured were diverse, including changes in caregiver stroke knowledge, problem-solving abilities, stress level, and coping abilities. Furthermore, there was a lack of standardization of outcome measurement instruments with some studies using newly developed measures with insufficient evidence of validity and reliability, such as the Stroke Care Information Test and the Confidence in Knowledge Scale.24,30

    Overall, there was a paucity of studies examining variables associated with caregiver problem-solving abilities. A previous study examining problem solving has shown that female caregivers usually reported a more negative appraisal of their social problem-solving ability.40 However, this review identified 1 correlation study, and this issue was not examined. Of all the intervention studies, only 1 study examined the characteristics of caregivers who benefited most from the intervention. Findings suggest that female and younger caregivers showed better confidence in knowledge.30 Measuring the levels of stroke knowledge, caring attitudes and years of experience of family caregivers may also provide useful information about the potential effectiveness of the intervention. Unfortunately, none of the studies reviewed assessed these aspects, and only 3 trials reported the years of formal education received by family caregivers. These studies have not explored whether years of education received by the caregivers is a confounding variable affecting the caregiver outcomes.

    Studies have shown that cognitive functioning, presence of poststroke depression, and behavioral abnormalities of stroke patients affect the well-being of family caregivers.13,41,42 Measuring these variables and monitoring their effects on caregiver problem-solving abilities, physical health, and psychosocial health may provide useful information about the potential effectiveness of the intervention.

    Although some studies measured caregiver satisfaction with healthcare services, social service utilization, and life in general, these did not appear to have a strong link with the theoretical concepts underpinning the study. The link between caregiver problem-solving abilities and stroke patient functional recovery is not yet established nor explained by the theoretical concepts used. More empirical work in this area is needed to guide the future development of appropriate and targeted interventions.

    Summary

    Although the number of intervention studies reviewed is small, there is a diversity of theoretical origin and perspective. A striking variety of intervention models and approaches, such as a specialist nurse visit, telephone social problem solving, and psychosocial interventions were found.

    Teaching effective problem-solving skills was found to be useful in enhancing caregiver problem-solving abilities and reducing depression. Nevertheless, most intervention studies did not describe the details of the intervention or give sufficient evidence to support the effects of teaching problem solving in reducing caregiver stress or promoting their physical health or the physical recovery of the stroke patients. However, in general, delivering teaching with telephone follow-up contact was found to be more effective than home visits.

    Recommendations for Additional Research

    There is some evidence to suggest that the intervention may increase problem-solving abilities and reduce depression; therefore, sufficiently powered, well-controlled studies using standardized outcome measures are recommended that examine this more systematically. Because the majority of the studies reviewed focused on outcome evaluation, there is a need to conduct more process evaluation studies in parallel to examine the teaching and preparation of the therapist delivering the intervention, as their willingness and readiness to acquire and learn effective problem skills may affect the outcome of caregivers and stroke patients. Interventions should be clearly defined and underpinned by a sound conceptual framework. It would be useful to identify those individuals who are most likely to benefit from this type of intervention, and consideration should be given to the characteristics of caregivers including their gender, education level, caring experience, stroke knowledge, preintervention problem-solving abilities, and acceptability of the problem solving approach.

    Findings from the study by Lawler et al33 illustrate that goal setting can be a complex process and indicate a need for setting clear guidelines for healthcare professionals and raising awareness of the potential discrepancy between the goals of healthcare professionals and caregivers.

    Because the condition of stroke patients and family caregivers may change across time, longitudinal studies measuring the long-term effects of this intervention are warranted. The stroke patients and caregivers recruited in most of the studies reviewed were mainly older people. With an increasing number of younger people experiencing from stroke, there is a need to study younger people. Neglected groups worthy of study are Asian people, where stroke is also common and family caregivers are the main source of support.

    Outcome evaluation using a quantitative approach provides evidence for the effectiveness of an intervention, whereas using qualitative approaches aims to determine the extent, accuracy, and quality of the implementation process. It helps to understand how the effect of an intervention was achieved and may provide useful information to explain why an intervention yielded minimal or no effect. In this review, the majority of the evaluation studies on problem solving focused on outcome evaluation. Only 2 studies used a qualitative approach to explore the process of the intervention, and, although limited in generalizability, the findings provide some useful information on the views of both caregivers and nurses and highlight the difficulties in setting mutual goals between nurses and caregivers. In view of the methodological limitations identified in some of the quantitative studies, it might be worthwhile to explore both the process and outcome of such an intervention using a combined qualitative and quantitative approach.

    Conclusion

    Many family caregivers experience uncertainty and difficulty in addressing the problems encountered when caring for a stroke patient.43,44 It is of paramount importance to develop interventions to help them to cope using effective problem-solving skills. This review aimed to identify studies examining the effectiveness of teaching problem solving in stroke caregiving, highlighting gaps in the evidence base, and recommending directions for future research. The review was limited to problem solving and found weak evidence demonstrating the positive effects of the intervention on caregivers, although there were indications that there may be short-term benefits in reducing depression. Many of the studies were limited by small samples, inadequate randomization, and poor outcome measurement. It is recommended that additional research explores problem solving as a complex intervention and investigates the links between the processes and outcomes involved using a mixed quantitative and qualitative design.

    Appendix I

    Checklist of the CONSORT Statement25

    Study: year of publication, professional preparation of the first author, country or site where the intervention occurred.

    Population or subject: planned study population and the main inclusion criteria, sample size, and attrition rate.

    Design: manner of assignment of subject group.

    Intervention: content, timing, duration, frequency and mode of delivery, training, and professional preparation of intervener.

    Outcome measures: timing of measures and selection of instruments.

    Results: estimated effect of intervention.

    Comments: source of bias, discussion of external validity, and any protocol deviations from the study as planned.

    Appendix II

    Qualitative Research Checklist26

    Was the research question clearly defined

    Overall, did the researcher make explicit in the account the theoretical framework and methods used at every stage of the research

    Was the context clearly described

    Was the sampling strategy clearly described and justified

    Was the sampling strategy theoretically comprehensive to ensure the generalizability of the conceptual analysis

    How as the field work undertaken Was it described in detail

    Could the evidence (fieldwork notes, interview transcripts, etc) be inspected independently by others

    Were the procedures for data analysis clearly described and theoretically justified

    Was the analysis repeated by more than 1 researcher to ensure reliability

    Did the investigator make use of quantitative evidence to test qualitative conclusions where appropriate

    Did the investigator give evidence of seeking out observations that might have contraindicated or modified the analysis

    Was sufficient notation of the original evidence presented systematically in the written account to satisfy the skeptical reader of the relation between the interpretation and the evidence (eg, were quotations numbered and sources given)

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作者: May H.L. Lui, Mphil; Fiona M. Ross, PhD David R. T 2007-5-14
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